.. _faqnew: ################################## Error codes and solutions ################################## Experiment Locked - Critical Error 7000 =================================================== +------------------------------------------------------------------------------------------------------------------------------------------------+ | Code | Details | Solution | +======+===================================================================+=====================================================================+ | 7000 | Experiment is locked due another instance of Autosubmit using it | Halt other experiment instances //Delete /tmp/autosubmit.lock| +------+-------------------------------------------------------------------+---------------------------------------------------------------------+ Database Issues - Critical Error codes [7001-7005] =================================================== +------------------------------------------------------------------------------------------------------------------------+ | Code | Details | Solution | +======+===============================================+=================================================================+ | 7001 | Connection to the db could not be established | Check if database exist | +------+-----------------------------------------------+-----------------------------------------------------------------+ | 7002 | Wrong version | Check system sqlite version | +------+-----------------------------------------------+-----------------------------------------------------------------+ | 7003 | DB doesn't exist | Check if database exist | +------+-----------------------------------------------+-----------------------------------------------------------------+ | 7004 | Can't create a new database | Check your user permissions | +------+-----------------------------------------------+-----------------------------------------------------------------+ | 7005 | AS database is corrupted or locked | Please, open a new issue ASAP. (If you are on BSC environment) | +------+-----------------------------------------------+-----------------------------------------------------------------+ Default Solution ---------------- These issues are usually from server side, please, ask first in Autosubmit git if you don't have a custom installation. ---- Wrong User Input - Critical Error codes [7010-7030] ==================================================== +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+ | Code | Details | Solution | +======+======================================================+================================================================================================+ | 7010 | Experiment has been halted in a manual way | +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+ | 7011 | Wrong arguments for an specific command | Check the command section for more info | +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+ | 7012 | Insufficient permissions for an specific experiment. | Check if you have enough permissions, experiment exist or specified expid has a typo | +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+ | 7013 | Pending commits | You must commit/synchronize pending changes in the experiment proj folder. | +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+ | 7014 | Wrong configuration | Check your experiment/conf files, also take a look to the ASLOG/command.log detailed output | +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+ Default Solution ---------------- These issues are usually mistakes from the user input, check the available logs and git resolved issues. Alternative, you can ask for help to Autosubmit team. ---- Platform issues - Critical Error codes. Local [7040-7050] and remote [7050-7060] ================================================================================= +------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | Code | Details | Solution | +======+=================================================================+=========================================================================================================================================+ | 7040 | Invalid experiment pkl/db likely due a local platform failure | Should be recovered automatically, if not check if there is a backup file and do it manually | +------+-----------------------------------------------------------------+-----------------------------------------------------------------------------------------------------------------------------------------+ | 7041 | Weird job status | Weird Job status, try to recover experiment(check the recovery how-to for more info) if this issue persist please, report it to gitlab | +------+-----------------------------------------------------------------+-----------------------------------------------------------------------------------------------------------------------------------------+ | 7050 | Connection can't be established. | Check your experiment platform configuration | +------+-----------------------------------------------------------------+-----------------------------------------------------------------------------------------------------------------------------------------+ | 7050 | Failure after a restart, connection can't be restored. | Check or ask (manually) if the remote platforms have any known issues | +------+-----------------------------------------------------------------+-----------------------------------------------------------------------------------------------------------------------------------------+ | 7051 | Invalid ssh configuration. | Check .ssh/config file. Additionally, Check if you can perform a password less connection to that platform. | +------+-----------------------------------------------------------------+-----------------------------------------------------------------------------------------------------------------------------------------+ Default Solution ---------------- Check autosubmit log for detailed information, there will be additional error codes. ---- Uncatalogued codes - Critical Error codes [7060+] =================================================== +---------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | Code | Details | Solution | +======+=====================================+========================================================================================================================+ | 7060 | Display issues during monitoring | Use a different output or txt. | +------+-------------------------------------+------------------------------------------------------------------------------------------------------------------------+ | 7061 | Stat command failed | Check Aslogs command output, open a git issue. | +------+-------------------------------------+------------------------------------------------------------------------------------------------------------------------+ | 7062 | Svn issues | Check, in expdef, if url exist. | +------+-------------------------------------+------------------------------------------------------------------------------------------------------------------------+ | 7063 | cp/rsync issues | Check if destination path exist. | +------+-------------------------------------+------------------------------------------------------------------------------------------------------------------------+ | 7064 | Git issues | Check that the proj folder is a well configured git folder. Also, check [GIT] expdef config. | +------+-------------------------------------+------------------------------------------------------------------------------------------------------------------------+ | 7065 | Wrong git configuration | Invalid git url. Check [GIT] expdef config. If issue persists, check if proj folder is a well configured git folder. | +------+-------------------------------------+------------------------------------------------------------------------------------------------------------------------+ | 7066 | Presubmission feature issues | New feature, this message shouldn't be prompt. Please report it to Git. | +------+-------------------------------------+------------------------------------------------------------------------------------------------------------------------+ | 7067 | Historical Database not found | Configure [historicdb] PATH = . | +------+-------------------------------------+------------------------------------------------------------------------------------------------------------------------+ | 7068 | Monitor output can't be loaded | Try another output method// Check if the experiment is reachable | +------+-------------------------------------+------------------------------------------------------------------------------------------------------------------------+ | 7069 | Monitor output format invalid | Try another output method | +------+-------------------------------------+------------------------------------------------------------------------------------------------------------------------+ Default Solution ---------------- Check autosubmit log for detailed information, there will be additional error codes. ---- Minor errors - Error codes [6000+] =================================== +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+ | Code | Details | Solution | +======+======================================================+================================================================================================+ | 6001 | Failed to retrieve log files | Automatically, if there aren't bigger issues | +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+ | 6002 | Failed reconection | Automatically, if there aren't bigger issues | +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+ | 6003 | Failed connection, wrong configuration | Check your platform.conf file | +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+ | 6004 | Input output issues | Automatically, if there aren't bigger issues | +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+ | 6005 | Unable to execute the command | Automatically, if there aren't bigger issues | +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+ | 6006 | Failed command | Check err output for more info, command worked but some issue was detected | +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+ | 6007 | Broken sFTP connection | Automatically, if there aren't bigger issues | +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+ | 6008 | Inconsistent/unexpected ,job status | Automatically, if there aren't bigger issues | +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+ | 6009 | Failed job checker | Automatically, if there aren't bigger issues | +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+ | 6010 | Corrupted job_list using backup | Automatically, if it fails, Perform mv /pkl/job_list_backup.pkl /pkl/job_list.pkl| +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+ | 6011 | Incorrect mail notifier configuration | Double check your mail configuration on job.conf (job status) and autosubmit.conf (email) | +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+ | 6012 | Migrate , archive/unarchive I/O issues | Check migrate how-to configuration | +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+ | 6013 | Configuration issues | Check log output for more info | +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+ | 6014 | Git Can't clone repository submodel | Check submodule url, perform a refresh | +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+ | 6015 | Submission failed | Automatically, if there aren't bigger issues | +------+------------------------------------------------------+------------------------------------------------------------------------------------------------+